Privacy Policy

Our Privacy Commitments

1. Information We Collect

cd444 collects different categories of information depending on how you interact with the platform. Below we describe what we collect and why.

Personal Identification Information

When you register or verify your account with cd444, we collect the following personal details:

• Full legal name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile number registered in Bangladesh
• Residential address (city, district — e.g. Dhaka, Chittagong, Sylhet)
• Government-issued identity document details where required for KYC verification
• Payment account identifiers such as bKash wallet number, Nagad account, or Rocket number

Technical and Usage Data

When you browse or use cd444, we automatically collect technical information to operate and improve the platform:

• IP address, browser type, and device type (mobile, tablet)
• Pages visited, session duration, click paths, and feature usage on cd444
• Deposit and withdrawal transaction records (amounts, timestamps, payment method used)
• Game activity logs including bet amounts, game types played, and win/loss history

2. How We Use Your Information

cd444 uses the personal information we collect strictly for the following purposes. We do not use your data in any way not described here without first informing you and, where required, obtaining your consent.

• Account creation, authentication, and identity verification (KYC compliance)
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers
• Delivering and personalising your gaming experience on cd444, including cricket betting and slots
• Customer support — responding to your queries, resolving disputes, and providing account assistance
• Fraud detection, responsible gaming monitoring, and platform security
• Service improvement through aggregated, anonymised analytics of platform usage patterns

We may also use your contact details to send you important account notifications, transaction alerts, or updates about changes to our terms and policies. Promotional communications are only sent where you have opted in and can be unsubscribed from at any time.

3. Data Sharing and Disclosure

cd444 does not sell, trade, or rent your personal data to outside parties. We may share limited information with trusted service providers who assist in operating cd444, strictly under confidentiality obligations. Specifically, we may share data with:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket) solely for transaction processing
• Identity verification and KYC service partners to comply with anti-fraud requirements
• Technology infrastructure providers (hosting, cloud services) under strict data processing agreements
• Law enforcement or regulatory authorities where required by applicable law or court order

Any third party receiving your data is required to handle it securely and use it only for the specific purpose for which it was shared. We do not authorise third parties to use your data for their own marketing or commercial activities.

4. Cookies and Tracking Technologies

cd444 uses cookies and similar tracking technologies to enhance your experience, maintain session state, and analyse usage patterns. Cookies are small text files stored on your device when you visit our platform.

Types of Cookies We Use

Essential cookies are required for core platform functionality, such as keeping you logged in and enabling secure payment flows. Performance cookies help us understand how users navigate cd444 — these are collected anonymously. Preference cookies remember your settings such as language and display preferences. You may disable non-essential cookies through your browser settings; however, doing so may affect some platform features.

Third-Party Analytics

cd444 may use anonymised, aggregated analytics tools to understand overall platform usage trends. No personally identifiable information is shared with analytics providers. Raw individual browsing data is never passed to third parties for advertising purposes.

5. Data Retention

cd444 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal obligations. Account data is typically retained for the duration of your account's active status and for a defined period thereafter to comply with financial record-keeping and anti-money-laundering requirements.

When your data is no longer required, we securely delete or anonymise it so that it can no longer be linked back to you. If you wish to request earlier deletion of your data, please contact our support team using the email address provided in the Contact section of this policy.

6. Your Rights Regarding Your Data

As a cd444 user, you have the following rights with respect to your personal information held by us. To exercise any of these rights, contact our support team via email:

• Right to Access — request a copy of the personal data cd444 holds about you
• Right to Rectification — request correction of any inaccurate or incomplete data
• Right to Erasure — request deletion of your personal data, subject to legal retention requirements
• Right to Restriction — request that we limit processing of your data in certain circumstances
• Right to Object — object to the processing of your data for direct marketing or profiling

We will respond to all verified data rights requests within a reasonable timeframe. We may need to verify your identity before processing your request to protect your account from unauthorised access.

7. Data Security Measures

cd444 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, disclosure, or misuse. These measures include SSL/TLS encryption for all data in transit, restricted internal access controls with audit logging, regular security reviews and vulnerability assessments of our platform infrastructure, and secure storage for all sensitive data including payment credentials.

While cd444 takes every reasonable step to secure your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights or freedoms, we will notify affected users promptly in accordance with applicable requirements.

8. Payment Data and Financial Information

All payment transactions on cd444 are processed through trusted payment channels including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you make a deposit or withdrawal, your payment details are transmitted directly to the payment provider using encrypted connections. cd444 does not store complete card numbers or full mobile banking credentials on our servers.

Transaction records are retained as required for financial compliance and audit purposes. Your payment method identifiers (such as a bKash wallet number) are stored in a secured, access-restricted database and are used solely to facilitate your future deposits and withdrawals on cd444.

9. Protection of Minors

cd444 is strictly an adults-only platform. You must be 21 years of age or older to register and use our services. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on cd444, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

cd444 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of cd444 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and contact our support team to close your account.

11. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way cd444 handles your personal data, our team is here to help. We aim to respond to all privacy-related enquiries within 3 business days.

Email: [email protected]